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PLEASE CAREFULLY CHECK ALL INFORMATION INCLUDING SPELLINGS. ONCE THE DESIGN IS APPROVED FOR PRINTING, WE ARE NOT LIABLE FOR ANY FURTHER CHANGES.
Kindly take the time to carefully review all information before approving the design. We will only proceed with printing after receiving your confirmation. Any errors in content after printing will be the customer’s sole responsibility.
1/ All payments must be fully paid before we proceed to work on your orders.
2/ For Pre-Designed templates, a maximum of two revisions is provided for FREE. Changes from the 3rd revision onward will be charged $15-$35 Depending on the complexity of requests. RUSH orders will incur a surcharge of $35+ (Design fee rate: $35/Hr)
3/ Client will receive a draft layout within 2 to 3 business days and final products within 7 to 10+ business days once it’s approved.
4/ Client should always be happy :), otherwise our designers will not do a good job at the designs 🙂 we always act on the best interest of our customers, therefore your cooperation is highly appreciated!
Refund Policy
If you are not entirely satisfied with your purchase, please let us know. However, please note the following:
All sales are final. No refunds will be accepted.
Every printing job requires the customer’s approval on the content of the print, known as a proof print.
The customer is responsible for checking the proof print, including but not limited to: color, spelling, grammar, word choice, etc., before approval.
If the final product differs from the proof print due to no fault of ours, WE will reprint the order at no additional charge.
If a reprint is necessary due to a customer’s mistake on the proof print, we will reprint with a 50% discount on the additional charge.
We always strive to provide excellent service, but this policy ensures fairness for all our customers.”
